Refund Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase, you may return it to us for a full refund dependent upon the reason for requesting a refund. Seeds that do not grow are not our responsibility, but may in certain cases qualify for an exchange/refund. Please see below for more information on our return policy. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within 30 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email [email protected] to obtain a Return Merchandise Authorization RMA number. After receiving an RMA number, place the item securely in packaging and mail your return to the following address:

Chitown Packing CO

P.O. Box 5962

Buffalo Grove, IL 60089

USA

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least [7] days from the receipt of your item to process your refund. Refunds may take 1-2 billing cycles to appear.

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

Sale items are FINAL SALE and cannot be returned.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

[email protected]